Sports / Mobile
9d77 collects and uses your information to keep your wallet, transaction history, and login access working correctly across devices. This policy explains what we collect, why we need it, and how you can review or update it — access and eligibility depend on your local law and the regions where this platform operates.
When you create an account on this platform, we collect the details you provide during registration — your name, contact information, and any payment details you submit through supported rails such as Nagad, Upay, and Bank Transfer. We use this information to process your transactions, maintain your account wallet, verify activity on your profile, and deliver account-related communications. We do not sell your personal data to third parties. Data shared with payment processors — including Nagad and Upay — is limited to what those services require to complete a transfer you have initiated. We store account records for as long as your account remains active and for the period required by applicable regulations in the regions we serve. When you close your account, we follow a structured retention schedule before deletion. Cookies and session data collected during your visits help us keep your login active across browser sessions and on mobile. You can manage cookie preferences through your browser settings, though some account functions depend on session cookies remaining active. This policy applies to all account holders regardless of how they access the platform — mobile browser, saved browser session, or any supported device path. Availability of the platform and its features depends on your local law and eligible regions.
This policy applies specifically to data collected and processed by this platform. Understanding its boundaries helps you know which data practices fall under our responsibility and which are governed by third-party terms.
Login credentials, session records, and device identifiers collected when you sign in or maintain a session on this platform are covered fully by this policy. You can review these records from your account settings page.
Payment data submitted through Nagad, Upay, or Bank Transfer as part of your deposit or withdrawal flow is covered here to the extent it passes through our systems. Each payment provider also maintains its own data terms.
Your browsing activity within the site — pages visited, games opened, lobby navigation — is collected as usage data under this policy. It is used to maintain your session and improve account continuity on mobile.
External services including payment processors, identity verification providers, and any linked pages outside this domain operate under their own privacy terms. This policy does not govern those third parties.
You have practical options when it comes to the personal information we hold on your account. If the details in your profile are out of date — your contact number, email address, or linked payment reference — you can update them directly from the account settings section while signed in. If you believe a record is incorrect and cannot update it yourself, you can contact our support team and we will review the entry. You can also ask us what categories of data we hold on your account, and we will respond through the contact routes listed on the site. If you decide to close your account, submit a closure request through support and we will confirm the steps for data deletion in line with our retention schedule. These rights apply where permitted under local law and depend on the region from which you access this platform.
Sign in and open the account settings page to see your registered contact details, linked payment methods such as Nagad or Upay, and your transaction log.
Update your contact information directly in account settings. For entries that cannot be edited in-app, raise a request through the support contact route and we will process the correction.
Submit a request through our support channel asking what personal data categories we hold. We will confirm the scope of records associated with your account.
Send a closure request via support. We will confirm the deletion timeline and which records are retained for the regulatory period before permanent removal.
If you have a question about how your data is handled, or want to act on any of the rights described in this policy, use the contact routes published on this site. We do not accept data requests through unverified channels.
Open the live chat widget on the site to speak with the support team directly about your account data or to start a correction request.
Send your data enquiry or correction request to the published support email address listed in the contact section of this site. Include your account reference so we can locate your records.
The help section of your signed-in account includes a form for submitting account-related requests, including data review and update enquiries.
We apply account-level and session-level controls to keep your data accurate and accessible only to you. Here is how each area works in practice.
Session cookies keep your login active across your mobile browser and on desktop. You can clear session data through your browser at any time, though doing so will end your current login. We do not use tracking cookies for advertising across third-party sites.
Your account is protected by the login credentials you set. We recommend keeping your password unique to this platform. If you notice unrecognised activity, use the account settings page to update your credentials and contact support immediately.
We retain account and transaction records — including Nagad and Bank Transfer references — for as long as your account is active and for the regulatory period that follows closure. After that period, records are deleted from active systems.
When we update this policy, the revised version is published on this page with the effective date shown at the top. Continuing to use the platform after a posted update means you have read the revised terms. You can contact support if any change is unclear.
Practical answers to the questions we hear most often about how your data is collected, stored, and managed on this platform.
We collect the registration details you provide — name, contact information, and any payment references such as Nagad or Upay — along with session data and transaction records generated while you use the platform. We collect only what is needed to run your account.
We share only the transaction data required to process a transfer you have initiated. Nagad, Upay, and Bank Transfer each operate under their own privacy terms for the data that passes through their systems. We do not share account data beyond what a transfer requires.
Sign in and open your account settings to review registered contact details, linked payment methods, and your transaction history. For a broader summary of what categories of data we hold, contact support and we will respond through the published channel.
Yes. Most contact and profile details can be updated directly in the account settings section while you are signed in. If a field is not editable in-app, contact support with your account reference and we will process the correction.
Submit a closure request through support. We will confirm the steps and the retention period that applies before deletion. Records required for regulatory compliance are held for that period, then removed from active systems.
Use the live chat on the site, the published support email in the contact section, or the help form in your signed-in account area. Include your account reference so we can locate your records and respond accurately.