Sports / Mobile
These terms set out how your 9d77 account works — what you agree to when you join, how your transactions and activity are governed, and what to do if something needs changing. Access to the platform depends on your local law and eligible regions, so read these conditions carefully before using your account.
By creating and using a 9d77 account, you confirm that you have read these terms and that you meet the eligibility conditions for your region. These conditions apply to every interaction you have with the platform — opening an account, funding it through Nagad, Upay, or Bank Transfer, placing activity in the lobby, or contacting support. We may update these terms when our services or applicable rules change. When that happens, we will let you know through your registered contact details before the revised terms take effect. Continuing to use your account after a notified update means you accept the revised conditions. If any provision in these terms conflicts with the law that applies in your jurisdiction, that specific provision will be read in line with local requirements while the rest remains in force. You are responsible for checking whether access to this platform is permitted under the laws of your location — we cannot make that determination on your behalf, and availability is not the same as legal authorisation in every region. Questions about how these terms apply to your specific account can be directed to our support team through the channels listed on this page.
Not every part of your experience with 9d77 falls under the same set of rules. This section separates what is governed here from what is handled elsewhere.
These terms apply directly to how you create, verify, and use your 9d77 account — including login behaviour on mobile and browser, account continuity across devices, and the conditions under which access may be suspended or closed.
Deposits and withdrawals made through Nagad, Upay, or Bank Transfer are subject to these terms, along with any transaction-specific conditions displayed at the time of the action. Payment processing is carried out by the respective payment provider under their own terms.
Game content, lobby materials, and promotional notices published on 9d77 are covered by these terms in respect of how you may access and use them. Content supplied by third-party studios — Joker, Habanero, Pragmatic Play, JDB, Spadegaming — remains subject to those providers' own licensing conditions.
Links to or integration with external services, including payment rails and game providers, do not bring those services under these terms. We are not responsible for the practices or policies of third-party providers; you should review their conditions separately before using those services.
These terms are not just obligations — they also give you concrete actions you can take regarding your own account. You have the right to review the transaction history held on your account at any time by opening the account history section after logging in. If any detail on your account — name, contact information, or registered payment method — is incorrect, you can request a correction through the account settings page or by contacting support directly. If you believe a transaction has been processed incorrectly, you can raise a query within the timeframe shown in your account panel; support will review the record and respond through the contact method on file. You may also request a copy of the data we hold against your account by writing to us through the support channel. Closing your account is an option available to you at any time — the process is explained in the account settings section, and any remaining wallet balance will be handled in line with the withdrawal conditions applicable to your payment method.
Open the account history tab after logging in to see a complete record of your transactions, account changes, and activity. This view is available on both mobile and desktop without any additional steps.
If your registered name, mobile number, or linked Nagad or Upay details are wrong, use the account settings page to submit a correction request. Support will confirm the update once verification is complete.
Disputes about a specific transaction can be submitted through the support channel. Include the transaction reference shown in your account history so the team can locate the record quickly and respond to your registered contact.
The account closure option is in your account settings. Any balance remaining in your wallet at the time of closure can be withdrawn to your verified Nagad, Upay, or Bank Transfer method before the account is closed.
If you have a question about how these terms apply to your account, or if you need to act on one of the rights described here, the routes below are the published ways to get in touch with us.
Open the chat widget from any page on 9d77 while logged in to connect with a support agent. This is the quickest route for account and transaction queries.
Send a written request to the support address listed on the contact page. Use this route for data requests, account correction submissions, or formal queries about these terms.
The help centre on 9d77 contains answers to the most common account and terms questions. Check there first — many queries about transaction conditions and account access are answered in detail.
Knowing what happens to your information is part of understanding these terms. Here is how the main data and security areas work on 9d77.
We retain the information you provided when opening your account — contact details, verified payment method references for Nagad, Upay, or Bank Transfer, and your transaction history. You can request a copy of this data through the email support route at any time.
We use cookies to keep your session active across mobile and browser, remember your account preferences, and understand how the platform is being used. You can manage cookie settings through your browser, though some account functions depend on session cookies to work correctly.
Access to your account is protected by your login credentials. If you suspect unauthorised access, contact support immediately through live chat and follow the verification steps shown to secure your account. Do not share your login details with anyone.
To update the data we hold, correct a linked payment method, or request removal of your information, contact us through email support with your account reference. We will confirm the action taken and the timeframe applicable to your request.
These are the questions we hear most often from account holders about how the terms on 9d77 work in practice.
Access to 9d77 depends on your local law and the region you are in. These terms apply to any account opened and used through this platform. It is your responsibility to confirm that access is permitted under the laws of your location before using your account.
We can update these terms when our services change or when applicable rules require it. We will notify you through your registered contact details before any update takes effect. If you continue using your account after that date, we take that as acceptance of the revised conditions.
Log in to your account and open the account history section. Every Nagad, Upay, and Bank Transfer transaction is listed there with a reference number, date, and amount. If a record looks incorrect, copy the reference number and contact support through live chat or email.
We hold the information you submitted when registering — your contact details, verified payment method references, and transaction history. You can request a full copy of this data by writing to us at the email support address listed on the contact page, quoting your account reference.
Open account settings after logging in and follow the correction steps shown there. For changes to verified payment details — such as a linked Nagad or Upay number — contact support directly, as these require verification before they can be updated on the account.
Any balance remaining in your account wallet at the time of closure can be withdrawn to your verified payment method — Nagad, Upay, or Bank Transfer — before the account is closed. Follow the withdrawal steps in account settings, then proceed to the closure option once the balance is cleared.